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E-MAIL

organicessiactea@outlook.com



 

FAQ

Refund & Return Policy

Thanks for shopping at I-AM-HEALING.COM

If you are not entirely satisfied with your purchase, we’re here to help. Please contact us with any questions organicessiactea@outlook.com

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a refund or replacement, please contact us, for a Return Authorization. If returning your purchase, please include any unused portion in the original packaging, with the receipt or proof of purchase.

Refunds

Once we receive your item, we will immediately notify you on the status of your refund after inspecting the return.

When your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

organicessiactea@outlook.com

I AM HEALING

43 TEMPLEWOOD COURT

ESSEX

SS72RH

07432130940

Complaints

We really hope that you are pleased with your products or service that you have received from us. For any reason that you are not, we would love to hear from you so that we can put things right.

Complaint Handling and Dispute Resolution Process

Contact us straight away and we will make sure that your complaint is handled.

Email us – organicessiactea@outlook.com

Shipping & Handling

Standard Delivery

Orders delivered between 3 to 5 working days between 8am - 9pm

• £2.99 or FREE when you spend £40

 

Next Day Delivery

Order by 2pm for next day delivery, 5 days a week.  

£5.99 or FREE when you spend £75

Next day delivery for Brewed Tea will take up to 3 days, as this is made to 

order. 

 

Email us – organicessiactea@outlook.com

Returns

Refunds

We will replace or refund most goods provided they are returned to us within 14 days of receipt, complete, unused, in their original packaging. Your statutory rights remain unaffected by this policy.

Contact us via email or the contact form above for the return address and any questions you may have.